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Requisite Skills for Successful Interviews
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Get the Most From Your Interviews
Easily get the best results from this important
yet challenging evidence-gathering method. Interviews can produce more
information in more ways than any other type of auditing effort. But
it's the only evidence-gathering method that requires auditors to respond to
the unexpected and decide on the spot, so it also requires special
auditing skills. Your Interviewing Skills for Auditors will help you achieve
success easily and avoid common pitfalls.
Use the Appropriate Approaches
Did you know there are several types of interviews,
each needing a slightly different approach? Using a standard technique
might work for some, but it won't produce good results for others. Your
Interviewing Skills for Auditors will help you understand the various types
of interviews so you can plan and conduct them appropriately.
Get the Right Information Quickly and Easily
So much information in so many forms can be obtained
from interviews that auditors can miss important data if they're not on
top of the situation. Your Interviewing Skills for Auditors
will help you clearly understand the various types of information
obtainable from interviews so you can get what you need when you need it.
Plan and Control Your Interviews
Even though the best interviews are informal, deliberate planning
and controlling are necessary to getting the information you need. Your Interviewing
Skills for Auditors will help you plan and control this crucial evidence-gathering method for the best
results.
Handle Challenging Interviewees Prudently and Effectively
While most interviewees are
cooperative, some can present unexpected challenges that auditors must meet. Your Interviewing
Skills for Auditors will help you meet these challenges when
they arise.
Analyze Your Interview Results
Because interviews can produce so much varied information,
thorough analysis if the information is crucial to the interview's success. Your Interviewing
Skills for Auditors will show you how to analyze your interview data for best results.
Document Your Interviews
Different interviews can be documented different
ways. While sketchy documentation of some interviews can lead to
reference problems later, there's no need for comprehensive documentation of all
interviews. Your Interviewing Skills for Auditors will show you
various ways of documenting various interview types.
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An Easy-to-Use Manual
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Find Needed Information Quickly and Easily
Your Interviewing Skills for Auditors
is organized and laid out for your easiest use. Information is divided
into relevant chapters, and chapters are organized into easy-to-follow
sections. Headings and captions help you find information quickly. It's
fully indexed for quick reference.
Clearly Written and Easy to Use
Your Interviewing Skills for
Auditors is written by professional auditors, trainers and writers, then
published by an experienced training enterprise to help you learn by
reading and doing. Philosophies and methods used by successful auditors are
explained in straight-forward, easy-to-follow English. Visual aids help you grasp
the principles, and easy-to-follow exercises help you apply the
concepts and methods for experience and learning.
Peek at the Book:
Table of Contents
Foreword
Chapter 1: Interviews: What, Who, Why
Chapter 2: Types of Information Obtainable
Chapter 3: Using Interviews for Evidence
Chapter 4: Planning Your Interviews
Chapter 5: Preparing for Your Interviews
Chapter 6: Conducting/Controlling Your Interviews
Chapter 7: Handling Challenging Interviewees
Chapter 8: Analyzing Your Interview Results
Chapter 9: Documenting Your Interviews
Appendix:
Interviewing Self-Test
Tools for Successful Interviewing
Index
It covers plenty, doesn't it?
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Sample Text
Most of the information gathered in your interviews should
have some value. Some information will have more value than others, and
each type of information can have a value of a different nature. Look
for those values in the information you obtain. Don't make the common
mistake of disregarding information that doesn't fit your expectations or
conform to your questionnaire, because interviews routinely produce unexpected
and unsolicited information.
It's easy to follow, isn't it?
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Every auditor seeking career success needs
Interviewing Skills for Auditors
A Message From Your Authors
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Bill Stack,
President of TopSkills
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Skills That Successful Auditors Use
Successful interviewing requires knowing the various types of
interviews and how your information needs determine and affect those types. It
also requires knowing how to respond to the unexpected. The surest way to
succeed is to recognize these fundamentals — yet the number of people who get
poor results from their interviews is remarkable. Don't be one of those
people. Be a successful auditor and get the best results from your interviews.
What a Bargain!
All this relevant information in a compact book for your easy use is
only US$18.95 US$15.95 plus nominal shipping and handling. Who would have
thought all this knowledge and guidance could be such a bargain?
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Your Satisfaction Is Guaranteed!
We believe so strongly in Interviewing
Skills for Auditors that we guarantee you will be pleased with it. If this book is not as described on this web site, we will your purchase price. If it contains any physical defects, we will replace it at our cost. Nothing could be safer than this! Read details of our standard product guarantee here.
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Have Questions? We're glad to help.
(The only way to get the answers you need is to ask us!)
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WHAT THEY SAY
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"This book helped me do thorough interviews." — Elliot David, Albany,
New York, USA
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"This book they will be of considerable value to me." —
Gary Bateman, British Columbia, Canada
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"Techniques were clearly
explained." — Nancy Greene, Denver, Colorado,
USA
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"The exercises are useful
as planning tools, too. — Hazel Stapleton,
London, England
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