Our PolicyAboutYour Privacy |
As our customer, your satisfaction is very important to
us. For that reason, we do nothing to dissatisfy you, and this includes
violating your privacy.
To process your order and ship your products, certain information is needed, and it is used in a precise way. |
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| Information We Need | Like any other business, we need information that enables us to promptly process your transaction and ship your products. Obviously, we need to know who you are, what products you want, where and how you want us to ship them and how you want to pay for them. This information usually includes your name, address, telephone number, email address, and credit card data. | |
| Information We Ask For | For our own marketing purposes, we like to know how our customers found us. This helps us to focus our marketing efforts on those information sources. For example, many of our customers find us through certain search engines and through links on certain other web sites, so we then focus our marketing attention on those areas. | |
| Your Information Is Used for Normal Business Purposes | We use this information primarily for processing your transaction and shipping your products. Your telephone number and email address are necessary if we need to contact you for any reason. Additionally, we send confirmations by email once your products are shipped. Occasionally, we send updates by email and regular mail to our customers, and none has every complained about it. Everything is kept in protected data bases and paper files in case any problems arise (and for the tax auditors, of course) — just like any responsible business must do. | |
| Nothing Is Collected Secretly | Many web sites collect information about you without your knowing it through the use of files on your hard disk called "cookies." We do not use them, so you don't need to worry about that here. | |
| Your Information Is Not Shared | We do not sell or share any of your information to others for their purposes. Nothing you tell us about yourself is shared with anybody else. | |
| Questions? | If you have any questions about your privacy on our web site, simply ask and we will gladly help you. | |
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 For Business Success 916 Wesley Road, Knoxville, Tennessee, 37909-2663, United States of America 888-584-9243 toll-free from USA and Canada, 865-584-7340 from all other countries |